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Throughout my software engineering career, I have worked in a variety of capacities from support, to administration, to development, to quality assurance. I have worked for both hardware (Apple Computer) and software companies (Pervasive Software/ Btrieve Technologies). Some of the start-ups I have worked for (SMART Technologies, WhisperWire and Lombardi) were acquired by much larger companies (i2, Convergys and IBM).

Currently, I work for IBM as the Regional Leader for the Smarter Process Center of Competency. This is a joint division organization, so I work with both software and global business services. This means that I have a mixture of engineers, architects and consultants from both organizations reporting into me. The region that I am responsible for is the Americas, so everything from Alaska/ Canada down to Argentina/ Chile. Most of my work, seems to be nicely spread between US, Canada, Brazil and Mexico. The products that we work with include:

  • IBM Business Process Manager
  • IBM Operational Decision Management
  • IBM Business Monitor
  • IBM Integration Bus
  • IBM Advanced Case Manager

My primary skills are on the BPM side of the house, including how to integrate IBM BPM with our rules/ events management system (i.e. ODM) and external subsystems using Integration Bus technologies (like Message Broker and WebSphere Enterprise Service Bus). I have authored a number of articles related to my field of interest. Of which, the most widely downloaded and used by customers is:

Prior to joining Lombardi/ IBM, I worked as a Senior Manager for Convergys's Core Development organization in Cambridge, UK. I was responsible for development and testing for the PowerSeller product. My team was also responsible for the Rating and Billing Template Care API EJB integration framework. I managed engineers in the US, the UK, and India. We followed an iterative methodology and were audited yearly for ISO 9001 and CMM Level 3 certification.

I have been managing engineering teams for the last ten years. I have worked in environments using Agile/ Scrum, RUP, Spiral, and Waterfall software development lifecycle methodologies. Coming from a technical background, I follow a hands-on management style with outward regular communication (both at the customer and at the executive level). I have programmed web and native operating system applications in Java, ObjectiveC, Object Pascal, PowerScript, and Visual Basic. The web technologies I have worked with are HTML, JavaScript, Active Server Pages, Java Servlets, Java Server Pages, EJB, Corba and Web Services.

You can find more information about me via My LinkedIn Profile.

   
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